Refund and Returns Policy

Returns Policy

 

 

 

All sales are final unless damaged or defective. 

 

damaged items

If you receive any damaged or defective item – please let us know immediately (within 7 days) to process refund or exchange. No returns accepted after 30 days.  email us

Let us know the order or invoice number and what items are damaged. We will send you return shipping label or refund of shipping if necessary. We do need to issue an RMA (return authorization) before any returns accepted. 

 

If your return or damage claim is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

 

Damage During Shipping

If there is any damage to contents during shipping – let us know immediately – and within 7 days – so we can process an insurance claim.

We will either replace the damaged items – or refund you. 

 

 

Refunds

Please let us know if you experience any late or missing refunds once approved by us

Contact us email us 

 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

 email us

 

 

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